Terms and Conditions

******* Please read the following,  All of our items are handmade to order and are custom, they can vary in appearance from the displayed picture in regards to color and sheen of the item.  Pictures in the lighting have a small different appearance than in person.  

Please note that purchasing any custom work that includes script, spelling, grammar, or designs instituted and approved by the client, is the client's responsibility.  If an error has taken place by the misinformation/approval of the client of work that has been completed and /or shipped, the client will pay shipping/ handling of repair or replacement and be responsible for material and labor costs of repair / replaced item (s.) 

All sales are final and no refund policy is in place due to the these flags are made by hand per order.  If you have any issues or concerns please contact us directly by email or call us so we can help you in any way to make sure you are very happy with our flags.